Managed IT

Cybersecurity & Compliance

Your Outsourced IT Department. Done Right.

Proactive monitoring, expert helpdesk support, and strategic technology planning — all at a flat, predictable monthly cost. Xtensive acts as a true extension of your team, not just a break-fix vendor you call when things go wrong.

24/7 Monitoring

Always Watching.
So You Don’t Have To.

Our remote monitoring and management (RMM) platform watches your network, servers, and endpoints around the clock. When something’s wrong — or about to be — we know before you do and we’re already fixing it.

Patch management, software updates, and security scans run automatically on your schedule — keeping systems current without disrupting your business day.

  • Real-time alerting for critical events
  • Automated patch deployment
  • Performance trend analysis
  • Monthly health reports

Service Tiers

Plans That Fit How You Work.

Whether you need a safety net or a fully managed IT partner, Xtensive has a plan that fits your size, budget, and internal capabilities. All plans are customized — contact us for exact pricing.

Essentials

Monitor & Protect

For businesses that need visibility, protection, and security without full management.

  • 24/7 RMM monitoring
  • Automated patch management
  • Endpoint antivirus management
  • Monthly system health reports
  • Email & phone support (business hours)

Most Popular

Fully Managed

Complete outsourced IT — monitoring, support, strategy, and vendor management.

  • Everything in Monitor & Protect
  • Unlimited helpdesk (remote & on-site)
  • Priority response times
  • Vendor coordination & licensing
  • Quarterly technology business review
  • Strategic IT roadmap planning
  • Backup & disaster recovery management

Enterprise

Co-Managed IT

For businesses with an internal IT team that needs additional depth and coverage.

  • Shared toolset with your IT team
  • After-hours & overflow support
  • Specialized project support
  • Security operations escalation
  • vCIO advisory services
  • Multi-site coverage

How It Works

The Onboarding Process.

Getting started is structured and transparent. Here's how we get you from "we need IT help" to "our systems are running great."

01

DISCOVERY CALL

We learn about your environment, pain points, and goals. No forms, no pressure — just a conversation.

02

Site Assessment

We conduct a full audit of your network, devices, software, and security posture and document everything.

03

Proposal

We present a tailored plan and pricing — no one-size-fits-all bundles. You choose what fits.

04

Onboarding

We deploy monitoring agents, configure toolsets, document your environment, and meet your team.

05

Partnership

Monthly reporting, quarterly reviews, and always-on support. We grow with you.

Why Choose Xtensive

Not Just a Help Desk.

Commercial Focus

We work exclusively with business clients — no residential sideline. Your needs and your infrastructure get our full attention.

Proactive, Not Reactive

Most IT issues are preventable. We find problems before they become outages — through monitoring, patching, and regular reviews.

Local & On-Site

When remote support isn't enough, we show up. Based in central Pennsylvania, we serve the region with real on-site availability.

Single Point of Contact

One team for networking, security, telephony, and management — no finger-pointing between vendors, no tickets falling through cracks.

Ready to stop fighting fires?

Let's talk about what proactive, managed IT support looks like for your business.