VoIP / 3CX

Business Telephony & Unified Communications

Your Phone System Is

Holding You Back.

Small and mid-sized businesses are the most targeted — and most under-defended. Xtensive builds layered, risk-based security programs that protect your data, your operations, and your reputation before an incident becomes a headline.

Voice Calls  /  Video Conferencing  /  Live Web Chat  /  WhatsApp /  Facebook Messenger /  SMS & MMS /  Team Chat /  CRM Integration /   Voice Calls  /  Video Conferencing  /  Live Web Chat  /  WhatsApp /  Facebook Messenger /  SMS & MMS /  Team Chat /  CRM Integration /   

Mobile & Desktop Apps

Work from Anywhere.

3CX’s Android, iOS, Windows, Mac, and browser apps put your full office phone system in your pocket. Make and receive calls on your business number, join video meetings, handle live chat, and reply to WhatsApp — all without switching apps or exposing personal numbers.

3CX even integrates with Apple CarPlay and Android Auto — so your team stays reachable on the road, hands-free and fully professional.

Android App

iOS App

Windows App

Web Client

CarPlay Auto

Android Auto

Video Conferencing

Up to 250 participants. No extra software, no time caps, no per-user fees. Screen sharing, whiteboard, polls, and YouTube streaming included.

Live Chat & Messaging

Add a live chat widget to your website. Handle WhatsApp, Facebook Messenger, and SMS all from the same interface your team uses for calls.

AI Receptionist & IVR

Intelligent call routing, auto-attendant, and Call Flow Designer for callbacks, surveys, credit card auth, and automated workflows in 120 languages.

CRM Integration

Pop up the caller’s CRM record before you answer. Auto-log calls and click-to-dial from Salesforce, HubSpot, Dynamics, Zoho, and more.

Contact Center

Full contact center included — no separate license. Hunt groups, skill-based routing, manager whisper/barge, real-time switchboard and wallboard KPIs.

Security Built In

SRTP voice encryption, automatic SSL management, SIP attack protection, global IP blocklist, and an A+ Qualys security rating for strong system security.

Hotel PBX Module

Check-in/out management, guest extensions, wake-up calls, housekeeping status, and PMS integration (Fidelio, Protel, roomMaster).

Microsoft 365 Sync

Sync users, SSO, calendar presence, and contacts with M365, with seamless integration. Enterprise edition also supports Teams Direct Routing.

AI Analytics

Instant Insights. Smarter Decisions.

3CX’s AI analytics give managers a live view of team performance and customer satisfaction. Spot issues early, coach agents in real time, and improve service quality across every channel.

Sentiment Analysis

Monitor sentiment by call, agent, queue, and ring group. Identify top performers and flag calls needing follow-up automatically.

AI Call Summaries

Auto-generated summaries highlight key points — no need to replay recordings. Faster resolution, better follow-ups.

Flexible Transcription

Use Google, OpenAI, or 3CX’s built-in engine — you choose what fits your compliance and data privacy needs.

Deployment Options

Choose Your Setup.

3CX gives you freedom to deploy the way that makes sense for your business. Xtensive will help you evaluate the right model based on your infrastructure, compliance requirements, and budget.

Option A

3CX Cloud Hosted

Let 3CX handle hosting on world-class infrastructure. No server to manage. Fastest deployment, automatic updates, and guaranteed uptime

  • Automatic backups and updates
  • 99.9% uptime SLA
  • Fastest time to deploy
  • Hosted on Amazon, Google, or Digital Ocean

Option B (Most Popular)

Your Cloud

Run 3CX on your own cloud tenant (AWS, Azure, Google Cloud). You own the data and control the environment — Xtensive manages config and support.

  • Full control over your data residency
  • Scales with your cloud contract

  • Manage setup and ongoing support

  • Ideal for compliance-focused businesses

Option C

On-Premise

Install 3CX on your own hardware or local server. Maximum control and data sovereignty — supported on Linux, Hyper-V, VMware, and KVM.

  • Data stays entirely on your network
  • Works with existing SIP trunk providers
  • Best for max-security environments
  • Supports Hyper-V, VMware, KVM, Linux

Licensing

One Price.
Unlimited Users.

Unlike UCaaS platforms that charge per user per month, 3CX licenses by simultaneous calls — not headcount. Add as many extensions as you need without watching your phone bill grow.

  • Unlimited extensions included
  • All features included — no add-ons
  • Free internal calls across all extensions
  • Use any SIP trunk provider for outbound calls
  • Up to 80% savings vs. traditional phone systems

License by
Concurrent Calls

Not per user, per month

Always included
  • Voice – Video – Chat – SMS
  • Mobile & desktop apps
  • Contact center features
  • AI analytics & summaries
  • CRM integrations

Ready to ditch your old phone system?

We’ll walk you through a live 3CX demo — no commitment, no pressure, just the full system in action.